Payment can be made via Venmo, Paypal, CashApp, ApplePay, check, or cash. First-time clients are not allowed to pay by check. Please inquire if you would like to pay a different way.
Our cancellation policy is 7-days prior to the start of the booking. You will receive a 100% refund if canceled before this date.
**If canceled less than 7-days prior a 50% refund will apply
**If no notification is received prior to midnight the night before you are not eligible for a refund.
***You must pay in full at the time of booking for a full refund. If you opt to pay a deposit, it is non-refundable whether you cancel the day before or 7+ days before***
We highly recommend paying in full at the time of booking. However, we will allow nonrefundable deposits of 25% of the booking price at the time of booking also.
*If you choose to make a deposit the remaining amount must be paid prior to or at the time of drop-off. If you do not pay for the remainder at drop-off we reserve the right to cancel the booking.
Every dog must attend a meet and greet at our house prior to any booking being confirmed. This is to know that your pup(s) and our pups will get along with each other. Returning clients are not required to attend a meet and greet.
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